This page states the terms and conditions under which Adora Belle operates. Any use of this website means that you are in agreement of our terms and conditions. The company may change these at any stage by posting such changes on the site. Your continued use of the site following these changes means you shall be legally bound by the new terms. This does not affect your statutory rights.
1. Customer information
You (the customer) are responsible for checking that all personal information disclosed to Adora Belle is true and correct.
Adora Belle takes your privacy very seriously. We do not share your information with anyone. All customer information is stored securely by Paypal.
3. Placing an order
3.1. All orders are subject to acceptance and availability. Adora Belle offers products, which are in stock and available for dispatch, as well as products which are specially made to order. All products will be shipped 2-3 days after the order has been placed unless otherwise speciﬁed in the item description, or under special circumstances which you will be immediately notiﬁed of. If you have an urgent requirement, please email us directly and we will do our best to accommodate your requests.
3.2. We reserve the right to delay or refuse an order where incomplete details have been given during the transaction or where fraud is suspected. If we are unable to ascertain these details or resolve these issues, a full refund will be given against the card used at the time of the purchase. We are unable to refund to any other card or offer credit.
3.3. We reserve the right to refuse an order where a pricing or product description error has been made.
3.4. Once your order has been conﬁrmed with Adora Belle, you will receive an order conﬁrmation email stating the details of your purchase. Occasionally, our email will hit your spam ﬁlter or be forwarded to your junk mail. If you do not receive a conﬁrmation email, please contact us.
4. Order Cancellation
Under the Distance Selling Rules you have the right to cancel your order within 7 days of receiving your goods. Please contact us if you wish to do so. Our Returns policy is detailed in section 7.2.
All of our displayed prices are inclusive of UK tax. We do not allow customers to pay overseas tax rates when shopping at Adora Belle. Please note overseas customers are responsible for paying any customs taxes or duties incurred within the country, which the item has been sent to.
We accept payments using Paypal Standard Payments package. Paypal is a secure system and your card details are not stored by us. Paypal accepts all major credit and debit cards, or can be used with a secure Paypal login.
7. Delivery and Returns
7.1. UK orders are dispatched via Royal Mail. We make every effort to ship 2-3 days after an order has been placed. We will notify you by email once your package has been sent. If we are unable to ship within this time frame we will notify you on the same working day as the order was placed. Any items returned to us will have a standard packaging and postage charge of £4.50 deducted from the refunded amount. All packages being sent outside the UK are sent using traceable post.
7.2. If you are not completely satisﬁed with your purchase we will offer a full refund or exchange, provided the goods are in perfect condition, unworn, unwashed, re-saleable and with all tags and labels intact.
8. Gift Wrapping
All of our products are neatly gift wrapped in tissue paper and a gift box. We then place your order in a plain, unmarked, outer box to allow discretion on arrival of your item. If you have special packaging requirements then please contact us at time of order.
All product descriptions and photographs contained on our site are issued only as a guide to the product’s appearance and colour. We do our best to describe items correctly and efficiently.
10. Intellectual Property Rights
The rights in the designs and content of this website are owned by Adora Belle. Copyright and other intellectual property rights protect them. You may not copy, reproduce, modify, distribute display, post or transmit any part of this site without permission. All trademarks, product names and company names or logos featured on this website are the property of Adora Belle.
If you have any questions relating to our terms and conditions, please contact us at firstname.lastname@example.org